Minked Gallery – Important Policies

📍 Contact Information

📲 Instagram: @MinkedGallery

📧 Email: MinkedGallery@gmail.com

Lateness, Cancellations & Rescheduling

• All cancellations and rescheduling must be made via Instagram DM.
• 30-minute grace period applies.
• After 30 minutes: £10 late fee.
• After 60 minutes: your appointment will be cancelled.

Payments

• Payments are to be made before the appointment via the Start Ups website, DM for further info.

Preparing for Your Lash Appointment

Please follow these guidelines to ensure the best results:

• Arrive with clean, product-free eyes (no mascara, eyeliner, eyeshadow, or makeup).
• Patch testing is free and highly recommended.
• Avoid oil-based products around the eyes for at least 24 hours before your appointment.
• Try to limit caffeine intake to help prevent fluttering eyes.
• Remove contact lenses or bring a case and solution to store them safely.

Emergency & Advance Bookings

• Emergency or out-of-hours appointments (including bookings after hours or same-day requests) will incur an additional £10 fee.
• DM to request dates not yet released on the booking calendar.
• Same-day bookings may be available for an extra charge — inquire via DM.

Infills

• Infills should be booked 2–3 weeks after your initial appointment to maintain your lash set.
• At least 50% of your lashes must remain intact for the appointment to be classed as an infill.
• If less than 50% remain, the appointment will be charged as a full set.

Aftercare

• Do not sleep on your face.
• Avoid oil-based products around the eyes.
• Brush and clean lashes daily using lash shampoo or other oil-free cleansers.
• Do not pick or pull your extensions.
• Book infills every 2–3 weeks for maintenance.
• Do not use mascara or eyelash curlers on extensions.

⏱️ Appointment Duration: 2–3 hours, depending on your chosen lash style.

Thank You

Thank you for booking with Minked Gallery — I look forward to seeing you soon! 💖

📲 Instagram: @MinkedGallery

📧 Email: MinkedGallery@gmail.com